Effective Date: 27 Aug 2020
By using the Worldwide Interpreting and Translation (collectively referred to as “we”, “our”, “us”) website, you understand and agree to be bound by these Terms of Use (“Terms”). We may modify these Terms at our discretion without notice. Your continued use following any modifications constitutes acceptance of the modified Terms.
1. Website Access and Usage
1.1 License to Access
We grant you a non-exclusive, non-transferable, limited right to access and use our website for personal, non-commercial purposes, conditional upon your compliance with these Terms.
1.2 Prohibited Activities
You must not use our website in any way that violates applicable law or regulation; transmit spam or similar solicitations; bypass security measures; interfere with the website or servers; upload malicious code; or attempt unauthorised access to restricted areas. Additionally, you must not use our website for any fraudulent purpose; attempt to reverse engineer any aspect of the website; use automated systems or bots to access the website; test the vulnerability of the website or network; use the site to harass, defame, or threaten others; or attempt to collect or harvest any personally identifiable information from other users of the website.
1.3 Website Availability
We do not warrant that our website will be available, uninterrupted, timely, secure, or error-free. The website may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond our reasonable control.
2. Legal Information and Professional Relationship
2.1 General Information Only
All content on our website is provided for general information purposes only and does not constitute professional advice. It should not be relied upon as a substitute for tailored advice based on your specific circumstances. While we aim to ensure accuracy, the content may not always reflect the most current industry standards, regulatory requirements, or language service practices.
2.2 No Professional Services Relationship
Your access to or use of our website, including any communications or enquiries submitted through it, does not establish a does not establish a confirmed booking or service relationship with Worldwide Interpreting and Translation. A professional service relationship is only formed once we have formally agreed to provide interpreting or translation services to you, confirmed your booking in writing and you have accepted our service terms.
2.3 Service Examples and Testimonials
Any testimonials, case studies, or examples featured on our website are provided for illustrative purposes only and do not guarantee similar results for future clients. Outcomes in interpreting or translation assignments depend on the complexity of the materials, context, languages involved, and the requirements of each specific project. Every client request is unique and assessed individually based on the specific requirements of each project.
3. Communications and Confidentiality
3.1 Transmission of Information
We understand that clients may submit personal or sensitive documents — such as identity papers, medical records, or legal documents — through our website or by email as part of requesting our services. While we take reasonable steps to protect your information once received, please be aware that no method of electronic transmission is completely secure. We recommend using a trusted internet connection and contacting us directly if you require alternative methods of submission.
3.2 Confidentiality Commitment
All documents and personal information you provide to us — including identification documents, medical records, and legal papers — are treated with strict confidentiality. We handle your data in accordance with our Privacy Policy and implement safeguards to protect it during receipt, processing, and storage. Our interpreters, translators, and staff are bound by professional codes of conduct and confidentiality obligations.
4. Intellectual Property Rights
4.1 Ownership
Unless otherwise indicated, we own the copyright and other intellectual property rights in the content of this website, including all text, graphics, logos, icons, images, audio clips, digital downloads, data, and software.
4.2 Permitted Use
You may browse or print content for non-commercial, personal or internal business use. Any other use, including reproduction, modification, distribution, transmission, republication, display, or performance of website content requires our prior written permission.
4.3 Trademarks
All trademarks appearing on this website belong to their respective owners and may not be used without permission.
5. Third-Party Content and Links
Our website may contain links to third-party websites and resources provided for your convenience only. These links do not signify our endorsement and are accessed entirely at your own risk. We are not responsible for the content, accuracy, or reliability of linked websites, nor for products or services offered through them.
6. Success Stories and Social Media
6.1 Case Studies and Testimonials
Case studies and testimonials featured on our website reflect real client experiences and outcomes with our interpreting and translation services. These examples may be anonymised or summarised to protect client privacy and are provided for general informational purposes only. They do not constitute a guarantee of similar results, as each service request depends on specific circumstances, languages, and project requirements.
6.2 Social Media Interaction
Any interaction with our social media platforms (such as Facebook, Instagram, LinkedIn, YouTube, or TikTok) is considered public. Communications made through these platforms are not confidential, and we encourage clients to avoid sharing personal or sensitive information in public comments or messages.
We reserve the right to moderate, delete, or choose not to respond to comments, posts, or messages at our sole discretion. Any information or responses we share on social media should not be taken as professional advice or instructions. For service-related enquiries, please contact us through official channels.
7. Privacy and Data Collection
We collect and process information about you when you use our website in accordance with applicable privacy laws. Please refer to our Privacy Policy for further details on how we handle your personal information.
8. Disclaimers and Liability Limitations
8.1 No Warranties
To the maximum extent permitted by law, we exclude all representations, warranties, and guarantees, whether express or implied. Our website and all content are provided on an “as is” and “as available” basis. We make no guarantee regarding the timeliness, accuracy, or completeness of content. We reserve the right to change, update, or remove content without notice. The website may be unavailable from time to time for maintenance or other reasons, and we accept no responsibility for any interruption or loss of service.
8.2 Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, consequential damages whatsoever; loss of profits, revenue, data, goodwill, or business opportunities; business interruption; reputational harm; or any other pecuniary or non-pecuniary loss or damage of any kind, however arising and regardless of the theory of liability (including negligence, breach of contract, or otherwise), even if we have been advised of the possibility of such damages, or such damages were reasonably foreseeable, arising from your use of our website or reliance on website content.
8.3 Consumer Guarantees and Liability Limitations
Nothing in these Terms purports to exclude, restrict, or modify any statutory consumer guarantees or implied conditions or warranties that apply under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)). To the extent our liability cannot be lawfully excluded, such liability is limited to, at our option, the re-performance of relevant services or the payment of the cost of having those services re-performed.
9. General Provisions
9.1 Governing Law
These Terms are governed by and construed in accordance with the laws of New South Wales, Australia. You submit to the non-exclusive jurisdiction of the courts of New South Wales for resolution of disputes arising from these Terms.
9.2 Severability and No Waiver
If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in force. Our failure to enforce any right or provision will not be deemed a waiver of such right or provision.
9.3 Changes to Service
We reserve the right to modify, suspend, or discontinue our website, services, or any part thereof, either temporarily or permanently, at any time without notice. You acknowledge and agree that we shall not be liable to you or any third party for any modification, suspension, or discontinuance of the website or services. We may update the content, functionality, or structure of our website at our sole discretion. Your continued use of the website following any changes constitutes your acceptance of such changes.
9.4 Entire Agreement
These Terms constitute the entire agreement between you and us regarding your use of our website and supersede all prior communications regarding our website.
10. Contact Information
If you have questions about these Terms, please contact us at:
Worldwide Interpreting and Translation
Suite 809, Level 8/187-189 Liverpool St,
Sydney NSW 2000
Phone: 0451 082 021
Email: admin@worldwideinterpreters.com.au for any questions or concerns regarding these Terms.
These Terms of Use were last updated on 30 March 2026.
