Need a NAATI Certified Telephone Interpreter?
Get a fast, obligation-free quote today.
At Worldwide Interpreting and Translation, we offer professional telephone interpreting services to help you communicate with people who speak different languages. Our team of expert linguists is available 24/7 to assist you with your telephone interpreting needs.
When we recruit interpreters, each one is subject to strict, rigorous checking to ensure the highest level of service quality is achieved in accordance with the certification standards determined by the National Accreditation Authority of Translators and Interpreters (NAATI).
When to use our Telephone Interpreting Service?
Telephone interpreting is an effective way for achieving seamless communication in certain settings within both the Public and Private sectors. Telephone interpreting is more appropriate for some scenarios, particularly for shorter non-sensitive meetings between small numbers of people. It is also more affordable as charges are lower and no travel is required.
Why Choose Our Telephone Interpreting Services?
Here are some of the reasons why you should choose our telephone interpreting services:
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Quick Response: Our telephone interpreters are available 24/7 to assist you with your interpreting needs, ensuring that you receive a quick response.
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Experienced Linguists: We have a team of experienced linguists who are fluent in multiple languages and have expertise in various industries.
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Confidentiality: We maintain strict confidentiality protocols to ensure that your conversations remain private and secure.
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Cost-Effective: Our telephone interpreting services are cost-effective compared to in-person interpreting services, making it a budget-friendly option.
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Flexible: Our telephone interpreting services are flexible, and you can use them for any situation that requires interpreting services.
How Our Telephone Interpreting Services Work?
Our telephone interpreting services are easy to use. Here’s how it works:
Step 1: Call or Email Us
Call our dedicated telephone interpreting number and provide the language and the subject matter you need assistance with.
Step 2: Booking Confirmation
We will respond immediately with a booking confirmation.
Step 3: Service Delivery
Our interpreter will join the call and provide real-time interpreting services.
Step 4: Job Complete
Once the job is complete we will issue our invoice for service completed.
Trusted by Leading Organisations
NAATI Certification for Flawless Interpretation
Experience flawless Telephone Interpreting Services through our NAATI-accredited professionals. Their proficiency, recognised by NAATI, guarantees clear communication.
Types of Telephone Interpreting Services We Offer
We offer telephone interpreting services for a wide range of industries, including:
Housing Department
We can assist the Housing Department to connect with Tenants.
Justice (Prisons, Courts, & Police)
We can assist in connecting NON-ENGLISH speakers with Prisons, Courts and Police.
Financial
We can assist to connect individuals or companies with Banks and financial services.
Medical Services and Assessment Centres
We can assist to connect individuals or companies with hospitals and GP’s and Specialists.
Law firms
We can assist to connect individuals or companies with Lawyers and Barristers.
Government
We can assist to connect individuals or companies with Government services.
Education
We can assist to connect individuals or companies with schools and universities
Our Locations
At Worldwide Interpreting and Translation, we offer professional and reliable telephone interpreting services for a wide range of industries. Our team of experienced linguists is available 24/7 to assist you with your interpreting needs. Contact us today to learn more about our services.
Need a Telephone Interpreter Anywhere in Australia?
Fast, reliable interpreting with competitive pricing.
Frequently Asked Questions
What languages do you offer telephone interpreting services for?
We offer professional telephone interpreting services in more than 350 languages and dialects, including Arabic, Mandarin, Cantonese, Vietnamese, Spanish, Italian, Greek, Hindi, Korean and many more. If you’re looking for a rare language or dialect, contact us and we’ll confirm availability.
How do I book a telephone interpreter?
Booking is simple. Contact us by phone, email or complete our online quote form with your required language, date, time and estimated duration. Our team will confirm availability and arrange your interpreter quickly.
Is telephone interpreting confidential?
Yes. Confidentiality is fundamental to our service. Our interpreters follow strict professional and ethical standards, ensuring all conversations remain private, secure and confidential.
When should I use a telephone interpreter?
Telephone interpreting is ideal when you need immediate language support for medical appointments, legal consultations, government services, customer service calls, business meetings or emergency situations.
How quickly can I arrange a telephone interpreter?
We can often arrange telephone interpreters at short notice, including urgent and same-day requests, depending on the language required.
Are your telephone interpreters NAATI certified?
Where appropriate, we provide NAATI Certified interpreters who meet Australia’s recognised standards for professional interpreting. We’ll match your booking with the most suitable interpreter for your requirements.
What is the difference between telephone and on-site interpreting?
Telephone interpreting is delivered remotely over the phone, making it ideal for quick or urgent conversations. On-site interpreting involves the interpreter attending your location in person and is often preferred for longer or more complex appointments.
How much does telephone interpreting cost?
The cost depends on the language, duration and time of the booking. Contact us for a free, no-obligation quote tailored to your specific requirements.
Can you provide telephone interpreters after hours?
Yes. We can arrange telephone interpreters outside standard business hours, including evenings, weekends and public holidays, subject to interpreter availability.
Which industries use telephone interpreting?
Our telephone interpreting services support healthcare providers, law firms, government agencies, businesses, educational institutions, community organisations and individuals across Australia.
